We had done work done on our house 18months ago. House is listed and the guys said the work was VAT exempt due to being listed. All good we paid our bill then recently they contact us to say they have been audited and the legislation they quoted us actually expired several years ago.
They are now chasing us for the VAT which so far I have refused to pay.
My thinking is that they are vat registered and should know the legislation regarding their work.
I would like them to come and do other work in the future so would rather not fall out with them if possible!