I wonder if anyone can advise me on a situation currently affecting a relative of mine please?
This is the scenario:
Owner of a leasehold property has been contacted by the management agent to say there have been several complaints of noise and anti social behaviour and that improvements must be made.
They write again a few months later to say that improvements have NOT been made (according to the complainant) and that if problems continue then they will have no choice but to commence forfeiture of the lease.
The allegedly noisy/anti-social occupant receives a warning letter from the council. This letter states there has been no monitoring so far and no corroboration by third parties but that they write in the first instance on the back of the word of the complainant.
Some months go by with no issues, the management agent confirms in writing to the accused occupant that things are vastly improved. Then the complainant makes two more complaints directly to the occupant and again contacts the managing agent.
What is likely to happen next and what process needs to be gone through in order to either take civil action through the council (noise abatement etc) or in order to seize the property under the conditions of the lease?
TIA.