We had some shutters fitted about a month ago.
Job awful. Huge gaps, not level, Mastic pumped into a gap so you can see rivers of it from the outside, frames cutting across windows. Split in the shutters at different heights on different windows so looks really odd. Corners all a mess and ones over doors dont even go right down to the floor.
They have agreed to remove them BUT we can see that they have fitted them directly to the UPVC frames by way of drilling huge holes and whacking in huge screws.
So when they are removed we are going to have huge holes in our UPVC window frames.
They are agreeing to refund the cost of the frames but how do we go about trying to get them to pay towards the windows being replaced. They have basically totally fucked up the french doors and the box bay around the french doors as they have huge holes in the frames (not just frames at the edges of the windows but the ones that open) and I cant see that a bit of filler is going to cut it to be honest.
We live in a newish (10 years) house so everything is quite modern and its just going to look awful once they take them out but they are such a bodge job that we are not happy with them staying.