Facts:
Drove into council run car park. There was a metal post sticking up near the kerb which had been cut off about 8 inches above ground. Gouged panel of car under passenger door, and it's going to cost nearly £400 to put right (went right through panel, like opening tin of sardines).
There was a cone on pavement near the metal post, not in the roadway, or over the top of the post, so someone obviously thought the post was an issue.
Council advise not their responsibility as they lease car park and are not responsible for entrance to car park. Gave me name of owners, and details of their solicitors.
Sent details of damage c/o solicitors. Solicitors advise no longer acting for owners.
Back to council - now advise they are writing to owners informing them of problem, and will give me owners details next week so I can approach direct.
We are having to get car fixed on Monday as surface rust already forming on panel, so unable to wait for car park owners to enter into negotiations etc.
What I really want to know is best way to handle situation, as council appear to be washing hand of issue, and what our rights are re. recompense for damage.