Hi – I’m looking for some advice with a possible water leak from the flat above ours.
We noticed staining on our box room ceiling in July this year – brown water marks that follow the rectangular pattern of floorboards / plasterboard joins, plus round the top of our wall / ceiling join.
Our box room is directly below the kitchen of upstairs – I e-mailed the owner at the time (July / August). The flat was for sale & empty and he was mortified, apologetic, promised to get it looked at, fixed etc.
He stated that he had no insurance because it was empty but said he’d get the floor lifted by a joiner to check the pipes & joins etc. and to dry out. Nothing happened – we painted over the staining (we took pics) but it’s still very visible.
Last weekend we noticed fresh stains, plus the overflow pipe is now leaking onto the pavement at the front of the building (also from the flat above) so got in touch again. We had heard movement upstairs that weekend so wondered if some work was being done.
It transpires that the flat was sold three weeks ago and the old owner is basically saying it’s not his problem anymore, but has admitted that a tradesman never came to take a look in July / August when we first brought it to his attention. He’s suggesting that we should contact the new owner to ask him to investigate.
This is all captured on an e-mail trail so I’ve forwarded the lot to the new owner, apologising for dumping it on him, especially since we haven’t even met him yet, and asking him what he will do.
I’m worried that there’s a leak that’s undetected somewhere that could be doing damage – I’m not so bothered by the staining, cause that’s easily fix-able. I’m bothered in case the ceiling collapses, if water has been leaking since July and was never investigated. I also think the old owner’s attitude stinks – we brought this to his attention way before the flat was sold or even viewed by the new owner.
Can anyone give me advice on where the responsibility actually lies?