I hope it is ok to post here.
I have posted the information about the problem we have with our car here
I have now paid to have a diagnostic test run on the car, which shows up a fault with the solenoid valve. This will need to be replaced. The dealer has told me that they will not pay for the local garage to do it at a cost of £470, as they can do it for half the price. I do not think it would be safe to drive the car back to the dealer for repair, the car gave another big jolt, sounded stuck in gear and came up with the error message as I drove it home from the garage.
After much discussion with DH, we would now like to return the car for a full refund. After reading about the problem we have, replacing the valve doesn't mean it won't happen again, in fact it appears that it will probably happen again. We have had the car for just over a week now and had it less than a week when the problem started. Before I inform the dealer that I wish to return for a refund, I want to make sure that I am within my rights to do this, considering the car has a fault? I also want to check, if I inform the dealer of our intention to refuse the vehicle, do I just ask for them to pick it up? Some articles say you must not drive the car after refusing it. I just want to check I'm doing everything right and if anyone can advise me that I'm on the right track, I would be very very grateful.
Thank you