Reasonable to ask for new machine?

[kilmuir]

Bought a washing machine, delivered on Sept 25th. After a few days it stopped spinning, chap xame said it was problem with programme interface, he changed it. Was ok for about 4 days then stopped spinning again! He came back, had to order a new motor. This was replaced on friday, been ok over weekend , but now not spinning !
Frankly its a pain in the arse. We have 4 children and getting expensive going to laundrette! New machine has been broken more days than it has worked.
Should i expect a replacement or let them fix it again!

I'd ask for a replacement or money back.

I'd ask for a replacement, though I'd want a different model too.

www.which.co.uk/consumer-rights/regulation/sale-of-goods-act/

Is it Hoover or Candy? If so they'll lie and spin (excuse the pun) it out until either you give up or die.

Oh dear its a hoover

Good luck!!!!

Breatheslowly's link is really useful. There is a specific section on faulty goods here,

Well was a battle but going to replace the machine. Thanks for the consumer rights info, that helped

Good luck.

I hope the replacement machine will be fine. Are you getting the same model?