Posting for a friend....her DH was very ill recently...he had been off colour for a few days but seemed "ok" then one evening she came home from owrk to find him talking nonsense and seemingly incontinent...she called an ambulance.
Ambulance came at 10.00pm with two ambulance men...one assessed her DH who by now had freezing cold hands and feet which were very very sore to touch but he was still talking nonsense...obviously confused and kept repeating "yes, yes, no, no" to all questions....he was as I said still incontinent.
Ambulance man asked him to stand up....despite having touched the DHs feet causing him to scream in pain...the DH obviously could not as he was it later transpired in the mid stages of septacemia.
The ambulance left without the DH...my friend was begging them to take him to hospital but they said there was no need as he would not cooperate.....he COULD NOT cooperate as he was already begining to shut down.
He spent the night at home getting worse and my friend sat beside him trying to get him to drink water...thinking that the ambulance men must be right and he'd get better soon....the next morn he wasn't responding and she called the GP who sent an ambulance at about 9.00am
He then spent 3 weeks in a coma. He has lost his feet, his kidneys are faling and though he is now home, he has lost his hearing mostly and is extremely ill....he will never bee the same.
My friend complained to the ambulance trust (or whatever they are called) who said they are reviwing their ambulance man's performance and the DH may be entitled to some compensation.
They have been telling her this for 4 weeks now and have just written to her to say they need to have another review and ask "more questions" of their ambulanceman.
In the meantime she cannot work and he can't obviously....they have hardly anything to live on and two children under 4.
Is there any advice regarding getting them to speed up the process or should she get proffesional legal advice? She's desperate and can't pay the rent as the housing benefit office have messed up and she has to reapply. Sorry it's so long. 