I have just received an invoice from a window company who provided and installed windows for us 18 months ago.
There was a £200 balance as there was work still to be completed. The work was completed, but we never received an invoice for the remaining £200.
I got a letter today, asking for payment of the balance, and also £137.50 which represents a late payment charge and interest.
I'm happy to pay the balance, but not the interest and admin charge, given this is the first correspondence we have received. Can the company do this? Are they chancing their arm?