Bit of a back story:
We live on a new build site with a managing agent which is supposed to organise insurances, grounds maintenance and the like. They are crap but I won't bore you with the details.
We have all been waiting for amended invoices for over the past 6 months as we had been billed for something we were not having and today we received a letter outlining the details but they have enclosed the invoice for one of my neighbours which presumably mean someone's got ours! Thankfully we only owe what's due (no arrears) but this invoice was for quite a lot of money.
I have rang to tell them and could tell the manager was crapping himself. I was quite calm but feel that this is totally unprofessional and probably a breach of my data protection. I do not know that someone has received my invoice but it is surely a breach of my neighbour's.
They have a bit of a history of this having sent a letter intended for one resident to everyone on site which was very embarrassing and they had to write to him and apologise.
Should I report it to someone? I have emailed the manager to confirm our conversation and casully asked what I should do with my neighbour's invoice so it will be interesting to see what he says.
It could be that none of us have got our own invoices as apparently they are sent by a 3rd party so if they use a machine they could have all got mixed up.