I have been using the services of a Registered Childminder since October last year.
She has had a few incidences of sickness which has greatly impacted on me, I have no other available child care so I had to take time off work. I am now on my final warning re this.
Childminder has now been off for 2 weeks - initially this was to be sick leave but is now for a different reason. I started looking for alternative child care as I really can't afford to lose my job. CM told me she would be returning to work, and then changed it again (all via text). My intention is to serve 4 weeks notice when she returns. She has already been paid in advance for part of this notice.
Now she has informed me, again via text that she is aware that I am looking for a new CM, she thinks my behaviour has been disgusting :( and she is terminating our agreement, as she would normally expect 4 weeks notice she is keeping my money in lieu of this!
So just to sumarise:
- CM has terminated without notice
- CM has already been paid for 2 weeks that she hasn't worked.
- CM is now saying she won't return this money.
I will follow complaints procedure which entails sending a formal letter. Then if no satisfaction then contacting the Care Commission.
Is there anything else I can do? Should I get ready to go to small claims court?
Thanks in advance