My very elderly gran made a will years ago which she lodged with a local solicitor. Said solicitor has retired and another firm has taken over the practice.
She has a copy of her will but the new firm say that they can't find the original and she needs it apparently as no one will accept a copy.
So now my dad has had to get another solicitor out to see my gran (she is in a home) to make a new will which is effectively a copy of the old one.
Obviously this is going to cost money which she doesn't have a lot of. Is there any comeback via the Law Society or anything? It seems a bit rubbish to me that a solicitor can retire and all their paperwork go missing and there's no recourse.