Hi, i was just wondering if anyone could give me any advice?
last week I purchased a car alarm and installation of it from a company online, they told me the total cost would be £200. I agreed to this (stupidly unaware of what I was actually paying for).
When the car alarm was delivered I looked it up online and was really shocked to discover that it was for sale on other sites for £39. Which meant I was paying £160 for installation only.
On the companys website it states as a guide price to fit a basic car alarm would be around £80.
I emailed the seller straight away and said I was not happy about this and wanted a refund, but the replies I got back where all just downright rude and unhelpful. he is now saying I will have to pay the £60 deposit, which he never mentioned before.
The money has already been taken from my card, so I dont know what to do really?
I feel he was very misleading in what he sold me, does anyone think I have a chance of getting all my money back?