I run a website with users who chose their usernames. We've received a letter from a company telling us that they've noticed one of our users has the same username as their brand name. The letter says the company is not giving us permission to use this username, therefore can we ask our user to change it. The user uses this username on various sites and it's part of his online identity so I don't want to force him to change unless I have to.
The company and our website are in completely different sectors - theirs is a web-design and IT company and our site is for users to share recipes. I don't believe it's misleading or confusing for our user to have this particular username. However I checked the patents database where the company has registered their brand name and they've listed at least 50 different sectors for their activity - cooking could be among them, I haven't gone through it carefully yet.
Could anyone advise me as to what my obligations are here? Thanks.