DH and I are renting a house privately. Last night a big chunk of wood broke off the roof and landed on the roof of our car causing a big dent and quite a bit of damage. We've contacted the landlord today who has told us that we need to claim on our car insurance as it was accidental damage. However this would then affect our no-claims discount and we would have to pay £350 excess.
Given that the chunk of wood broke off the landlord's roof and I'd previously asked the landlord about it and whether it was safe or not and been assured that it was, I would have thought that it should have been covered under Landlord's insurance.
Any thoughts?