Today was a hard day for me. Bupa told me I did not qualify for counselling because of my previous miscarriages.
Through my work health insurance, I had asked them for counselling following three miscarriages (1 recent) and three failed rounds of IVF, and finally being told I could not have my own biological baby.
Bupa initially offered me 18 counselling sessions but only on the proviso that the doctor filled in a form to say I had no previous medical conditions. Today, they phoned to say they would not provide the counselling because the doctor’s form stated miscarriages as a “a pre-existing medical condition” (my first miscarriage was in 2019 and since then I have been trying to have a baby).
Today, I also found out my younger brother and his wife are pregnant and have just had their 12-week scan. I feel happy for them but utterly grief-ridden and alone.
Bupa claim to provide round-the-clock mental health support and I am so devestated that they won’t help me because of my miscarriage history.
Has anyone else had this experience?
I would be grateful to know how other people have coped and have people had similar experience with health insurance policies?
Thank you x