Hiya! I’m just putting together a PALS complaint about SM at the moment 😆😆
I was in a similar position re being referred to a private clinic or going ahead with SM.
I’d decided about 6 months after referal that I wanted to be redirected to a private clinic (if my GP had made me aware I could do this, this would have been my first choice from the beginning!). Besides anything, you can see on the HFEA website that SM are below the national average in terms of success rates. Manchester Fertility have better results.
Unfortunately we had a lot of time wasted by Create – they encouraged me to submit a referral without telling me my ICB didn’t have a relationship with them and so wouldn’t approve. They also didn’t tell me they don’t accept any post and only accept email referrals (NHS standard is to send a letter in the post). They then encouraged me to try and submit an exceptional clinical circumstance form in order to access their services, which was one massive wild goose chase which wasted a further 4 months. By that time the consultant appointment with SM finally rolled round, and there was some uncertainty around the waiting time for a brand new referral to a different clinic. So I cut my losses and went ahead with SM rather than potentially waste more time.
Once treatment started, the experience was better (although by no means faultless – I waited 5 months for my period, and nobody bothered to tell me I could be induced at any time – among other issues). The staff who actually do the ER and FET were great, as was the embryologist I spoke to.
One thing to watch out for is to make sure your partner goes with you to the first consultation. Can’t remember if I wrote about this upthread, but they postponed my appointment by 3 months because mine wasn’t there (he had not been invited or asked to attend!!!). I managed to get a cancellation, but it still delayed things by the best part of 2 months.
I had my FET just a few weeks ago and unfortunately it wasn’t successful. Now considering whether to try again via self-funding, but feel very aggrieved as if waiting times had been communicated (my treatment was 1 year and 3 months after referral) I would 100% have gone elsewhere, even if this meant foregoing the free NHS round.
What you’ve relayed about your appointment and the phone call sounds typical! If you have your consultation now though, you should be able to go ahead with treatment immediately after that.