TFP Boston Place / TFP 92 Harley

[mominprogress]

I was a patient of TFP Boston Place in 2021(who partners with TFP 92 Harley) and saw Mr. Trew. I would not recommend this practice as I feel it has many system failures. I wish I would have done more research and changed practices with the many red flags.

1. This practice only does egg retrievals on Mon/Wed/Fri. I don't think I would have ever proceeded with treatment here had I know this. I should have done more research! I ovulated before my collection - I had ~20 follicles and ended up with zero embryos. I feel this was entirely avoidable if I were closely monitored.
2. The administration is very disorganized. On several occasions I had to remind their staff of lab work that needed to be done. Additionally, on more than once occasion various forms were lost. Lastly, in my medical record, they mistakenly entered I was a fresh transfer. I had to correct the physician when they were preparing for my egg collection!
3. I never saw Mr. Trew after my consultation. He didn't perform a single scan or do my collection.
4. I feel like the surgeon who completed my egg collection (Dr. Pandian) was very unprofessional. When I told her I was disappointed in the egg collection results, she immediately became defensive and started telling me all the reasons it was not the practice's fault. I feel this is very inappropriate, especially given I had only woken up from anesthesia minutes before and was processing the disappointing outcomes.
5. The embryologist was the staff member who eventually told me I had zero viable embryos (I had 3 immature eggs that fertilized). When I asked her more questions about treatment, she really couldn't provider me additional information. I feel like this information should be delivered by one of the surgeons or at least a nurse that can talk through next steps.

I have never written a review such as this, but I feel like it is important to share this information. As someone who is struggling with infertility, I know how much hope and trust you put in your care team. I will be seeking care elsewhere in the future.

I'm so sorry this happened to you!
I'm also at BP but different experience as egg retrievals were fine I just keep miscarrying so probably an underlying issue.
I appreciate that you will now go elsewhere but I think Mr Trew should see you again now to discuss the cycle, why you ovulated before they expected and should do so at no cost. It could still be worth discussing this all with him.
x

Thank you.

I’m so happy you’ve had a better experience.

Hi @mominprogress, hope you are OK?
I just wanted to come back to this as I am actually a bit annoyed at Boston Place too. Mr Trew not flagging a blood result that could have been relevant. They also gave me wrong info on how many embryos I had left once which was quite upsetting.
Plus he told my partner that drinking is fine when basically every other doctor said it isn't.
Really not sure about them anymore!

I was a patient at Boston Place clinic between 2015 - 2017. My partner and I both felt that it was ''all about the money''. I opted for various add-ons. I was not very impressed to receive a bill after a consecutive miscarriage without a little covering note and a consultant forgetting my entire history during a paid for consultation. That said, ultimately my partner and I were successful on our last attempt with our own genetic material - against all odds I should add, as we had already bought donor material for our next round (which we subsequently never used). For this I am forever grateful - but I was not always happy with the treatment I received.