I wouldn't be getting off the bus unless I got a refund tbh, I cannot afford to pay two lots of bus fare for one journey, bus journeys are expensive enough. And seeing as the drivers on our buses cannot even get access to the money, I can't see how I would even be issued with a refund.
I think some people are ignoring the fact there is no where to put the buggy once you have collapsed it, so you might find it quite difficult to retrieve your baby from the stranger holding it, as you are stuck holding a buggy.
In theory and an ideal world, wheelchairs should come first.
However this isn't an idealistic world and ignoring the practicalties and standing on your soapbox shouting won't help resolve the problem.
Bus companies need clear defining rules that would help wheelchair users (and their carers) use the bus easily as everybody else:
Bus drivers should:
Only let a certain amount of buggys on so the wheelchair space is always free (this would be a max. of 2 buggys on our buses)
Not expect people to collapse buggys when they haven't provided adequate space to store them.
That said, Riven I am , no one has the right to speak to anybody like that.