The problem that I have with it all is that there is no recourse, you have no power. You just have to toe the linem bite your tongue, do whatever you are told and hope they will go away.
My experience was that I had them called on me for totally spurious reasons.
The things that caused me a lot of anxiety were:
No-one explaining the process - what a visit means, do I go on a list, what are they looking for, what are their powers?
No-one there on our side. If you talk to the police you have a lawyer. Yet a SW comes into your home, they ask you all sorts of questions, you have no idea whether you are saying teh right things or what they want from you. You don't know by what criteria you are being judged.
They write a report and you have no right of return. Our report contains glaring inaccuracies - things that we did not say that make us sound awful. There is no opportunity to agree the notes, as there would be in any other sort of meeting. You don't have to sign them to say you agree or anything. Yet they are on our permanent record.
The fact that it took 2.5 months between seeing us and sending the report which said no further action. So 2.5 months of being worried sick what was going to happen next.
No-one has explained the ongoing repurcussions for our lives. Who is told that we have been seen by SS? Who does the report go to? If one of the children gets hurt and goes to hospital will it cause a red flag and SS called immediately? Will the school be told when my children start school? And so on. Basically I will have to spend my time looking over my shoulder until teh children are 16 - so nearly 2 decades of worry.
The otehr thing that was unprofessional was that she said she would contact GP and nursery and so I had to sit down with them and have excrutiating conversations to tell them to expect a call. She never called them.
Anyone who says "call SS where's the harm" should know that there is a harm, and it never goes away. Like a criminal record, it will stay with you forever.