LOL at the disk being stolen for illicit library cards! Suspect DD maybe behind this then..
If they don't know where the disk is how do they know that it has not fallen into the wrong hands?
And who lost it? Surely it was not just popped in the regular post? Surely government internal post? How can you lose it?
I really do think this is the final straw for this government. They keep losing people's details - there was an insurance or pension one not so long ago.