I think the main things wrong with Mothercare is at least in our local out of town store that
it is too warehouse like, rather bleak
the range is quite bland with no particular house style ie it has a bought in feel
it has a design by numbers feel, no sense of new ideas or inspiration
but all of the above are typical of a sort of general high street laziness and malaise
rather than being unique to Mothercare which does at least still exist to sell the basics which would otherwise not be obtainable locally here
unless of course they closed down and left an opening for someone else who would inevitably be more expensive and still not survive