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See all MNHQ comments on this thread

Sue Marsh (spartacus report author) has been treated inhumanely.Forced to tweet for help from hospital.

115 replies

carernotasaint · 13/05/2012 22:40

www.latentexistence.me.uk/sue-marsh-given-wrong-drug-and-nurse-refused-to-change-it-agony-instead-of-pain-relief/

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carernotasaint · 13/05/2012 22:41

This also mentions workfare in the NHS.

OP posts:
PomBearWithAnOFRS · 13/05/2012 23:11

I know nothing about Workfare in the NHS, but I have been refused the prescribed painkillers after heart surgery, and was also told I was "milking it" while tears of pain rolled down my face, so I have nothing but sympathy for Sue Marsh. Some nurses - not all, some are wonderful - seem to think that the patients are an inconvenience and should shut up and stop interrupting their chat and tea breaks, and they are the ones that bring the NHS into disrepute :(

carernotasaint · 13/05/2012 23:17

Pom thats awful. What a disgusting way to treat patients. Im sorry for what you went through and hope you are better now.

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carernotasaint · 13/05/2012 23:19

They are trying to save money by not giving patients the drugs they need. Despicable.

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EightiesChick · 13/05/2012 23:39

She needs to make this official as a complaint now. The high-handedness is outrageous (I can't say unbelievable as, sadly, I have experienced it myself). Did none of these people even deign to read what was on her bracelet when she told them? Did they think she was wearing it for a laugh? Angry They should not be working with patients.

BreconBeBuggered · 13/05/2012 23:51

I'm one of Sue's Twitter followers and was horrified to see her live-tweeting this ordeal. I'm sure it's being investigated and I wouldn't want to make any further comment about the case, except to say that Sue is one of the bravest and most inspiring women I've never met.

CogitoErgoSometimes · 14/05/2012 06:55

YABU to suggest this has anything to do with cost-cutting or 'workfare' (which isn't even happening) If qualified medical staff opt to deliberately ignore a patient's treatment plan it is a very serious matter that should be investigated by hospital authorities and, if necessary, examined through the courts.

roadkillbunny · 14/05/2012 08:01

As a chronic pain patient this is very upsetting and sadly familiar.
The effect of cost cutting is not the cost of the drugs it is about how many staff they have, so many wards are woefully understaffed it leaves both patients and staff in a very dangerous place.
Post surgical pain management for people who suffer from chronic pain is very difficult, we need more then other people because our bodies are so used to high levels of painkillers, this is why before we have surgery (as long as it is not emergency with no time to plan) we see the pain nurse and make a care plan, for that care plan to be so badly ignored is horrific and then the refusal to start putting it right is as you say, inhumane.
One of the worst ones for me happened about 10 years ago now, a care plan involving a mobile epidural was drawn up and agreed pre open gastric surgery. At the time this type of post surgical pain management we unusual so I was moved to a ward that claimed they knew how to deal with it and were happy with it. I woke from surgery in agony, the ward had no idea what they were doing and refused to call anybody to sort out the pump and dosage. Finally mid morning the next day the pain nurse came by to see how I was doing, the ward had not called her, she was horrified, the pump was set on the lowest possible dose and had been left rather then being turned up in small increments until my pain was controlled as was meant to happen.

Tee2072 · 14/05/2012 08:31

Absolutely horrifying and a disgrace. I've Tweeted and will continue to do so.

OneHandFlapping · 14/05/2012 08:41

What an utterly appalling story. The heartlessness and stubbornness of the nurses beggars belief.

How dare they belittle someone's pain.

DaisyMaisyJessicaEmily · 14/05/2012 08:52

bloody hell Angry Sue Marsh is the lady who was turned down for DLA or ESA as well the back end of last year isn't she?

will RT.

Disgusting.

catsareevil · 14/05/2012 08:54

Its hard to judge what has happened on the basis of a few tweets. If she makes a formal complaint then the hospital can investigate what has happened.

looktoshinford · 14/05/2012 08:58

Bullshit.

Patients have been whining about pain relief since hospitals were invented. Cuts has fuck all to do with it and Sue Marsh should stop trying to turn a mistake (gave her the wrong painkiller during surgery - so it wasnt nurses administering it) into a weak argument against NHS reform.

Maybe she thought they could take the wrong painkiller out of her system, and put the new one in. Like an oil change? Hmm

In pain but not enough pain to pull her phone out and tweet to her lefty mates.

EmptyBotheredPocket · 14/05/2012 09:01

Angry Disgraceful!

HappyHubbie · 14/05/2012 09:35

AIBU to think that "tweeting for help" is just a little ... melodramatic? Wouldn't it have been easier to just phone someone she actually knew? Or ask to speak to a senior person in the hospital?

Trills · 14/05/2012 09:41

I agree that "tweeting for help" in all caps is rather melodramatic and not the right way to go about getting what you want. It seems rather more likely to jam the hospital switchboard with well-meaning strangers (who the hospital are not allowed to tell anything to) and prevent important calls from getting through.

Kayano · 14/05/2012 09:55

What else was she supposed to do?!

They were refusing to call anyone or change the pain relief! They were seriously neglectful even after the mistake was brought to their attention!!!

Kayano · 14/05/2012 09:57

I think tweeting was good because just phoning someone you know doesn't have the same clout and they may be ignored too

This was a fantastic exercise in exposing terrible practices in the NHS

raspberryroop · 14/05/2012 09:59

yeh so melodramatic , after being given a drug you are allergic to and wearing a band that says so and therfore being in enormous pain after surgery why the hell was she complaining ???

valiumredhead · 14/05/2012 10:09

I texted my dh when I was refused proper pain relief.

He came and demanded that the pain relief person ( who knew there was one!?) came and 'sorted me out.' I was given a self administering morphine button and she was appalled I hadn't been given one sooner. I had been up all night crying with the pain.

I think there are a lot of people who have no idea how awful hospital can be Sad

Softlysoftly · 14/05/2012 10:10

Hmm colour me skeptical but how very unlucky of the evil manipulative obviously HC staff to give the wrong drug to a well known vocal campaigner just looking for an angle on NHS reform. Have the allergic reaction not be one that would incapacitate her but would just cause her pain and allow her to tweet it which is obviously the best way to deal with a horrific situation rather than call a family member or someone you actually know can help.

I'm not buying a word until the complaint is formal, an investigation carried out, and the report delivered in more than one fairly obviously biased publication. Do things the right way and then kick up a big public fuss about it, the tweets don't sound distressed to me they sound petulant and offensive.

LittleMissMcFartyPants · 14/05/2012 10:15

Can I just point out before this turns into a nurse bashing thread....

An anaesthetist will have administered the fentanyl.

Ward nurses do not prescribe analgesia it is a medical issue

Nurse can Only give what is prescribed and may well have contacted the doctors many times behind the scenes re this.

EightiesChick · 14/05/2012 10:20

'ask to speak to a senior person in the hospital' yeah, because if staff are already not listening to you, they're really going to call the chief exec down, aren't they?

I can tell you, from personal experience, that this sort of thing happens. Those who call it' bullshit' or 'whining' 'petulant and offensive' well, I hope it never happens to you. It's frightening to know how close you are to being helpless when it does.

entropygirl · 14/05/2012 10:22

argh! I thought it was ridiculous that I always take my own ibuprofen into hospital (because paracetamol doesnt work on me) as I can never persuade them to give it to me.

Ironically my brother's wife recently turned up just in time to stop a nurse giving ibuprofen to my brother as he is violently allergic...

Totally believable and totally crap.

EightiesChick · 14/05/2012 10:23

LMMP point taken about the anaesthetist, but isn't it a nurse's responsibility to take concerns raised by patients seriously, even if they themselves are not prescribers? What should the nurse have done when SM said she had been given something she was allergic to?