mumblechum - agreed...in which case, support should only be available once one's circumstances have changed. If you start off on benefits, you should receive no CB, for example.
reallytired - "My local surestart centre is run for the convience of its staff rather than the convience of families."
Of course it is, it is a pubicly-run organisation - like schools and hospitals and so forth.
Private-sector comapnies are more likely to listen to the customer because, thanks to competition, they risk losing business if they do not.
Sure Start should be privatised.