Cleaning a Poo Covered Carpet

[CarpetShitShow]

Name changed for this delightful post for obvious reasons...

My elderly parent fell asleep in a chair downstairs & woke to a 3am bout of severe food poisoning and both threw up and soiled themselves. They de-clothed on the spot (why?) & attempted to get upstairs in the dark whilst 'evacuating' en route.
The carpets have a trail of 'waste' that needs dealing with
Replacing the 2 year old carpets would be ideal but for the cost, lead time and removal of numerous pieces of heavy furniture
I have contacted a few carpet cleaners but funnily enough no-one has come back to me

What do I need to do to get shit out of the carpet?
Hire a carpet cleaner?
Buy a carpet cleaner?
Buy a special cleaning product? Any Recommendations?
Wear a bloody hazmat suit?

I've ChatGPT 'd but would appreciate any advice. It's a real low point for all concerned!

Honestly I think replacing is the best option, I know it’s not ideal cost wise but with the extent of what you describe plus likely bacterial contamination rather than just an accident replacing is probably best

I used to work in a boarding school. We had a powder that could be sprinkled on vomit/faeces etc that could then be hoovered up - this got rid of lumps. We then used a carpet cleaner for bio stains. (I have had to clean up a similar mess several times!) Obviously the powder is of no use to you now as it will probably all dry up before you can get it. You defo need to remove solids before attempting to clean. There is probably a specialised cleaning company somewhere ( like the ones that clean murder houses)

Their local environmental health may have a list of specialist cleaners, is it food poison or noro.

Food poisoning
I called a London based biohazard company who unfortunately don't cover Mum & Dad's area but had a lovely 45 minute conversation with Clyde who told me what do then we chatted at length about how common this situation is He said 3 in 5 calls are from daughters of elderly parents who have soiled the house.
It was eye opening & I feel a bit less alone. It also made me realise that this will probably not be the last time it happens. Its really common but no-one talks about it.

Replace with vinyl and washable rugs then.

Would house insurance cover new carpets?

Yep, my immaculate Mil shat all over the carpet last time she had a fall. Carer got most of it up and it seems to have cleaned up ok. However, she's now in a home and Fil has had the whole place carpet cleaned, so I don't think it was her only accident.

My friend had done a similar all through the house thing but she managed to get a carpet cleaning company out.

I've just bought a Vax carpet cleaner with 4.5l of antibacterial cleaning fluid and it seems quite usable. Got a minging house to clean next week. 30% off in Argos, very good price...

I would probably use the puppy cleaning fluid myself as the enzymes will break down any smells. It will depend on the carpet too. You can literally bleach 100% polyester carpet but the more wool in it, the harder it will be to clean.

We live in a retirement area and the local carpet shop sell what they refer to as "carehome" carpet and we have some as we have pets and it's pretty good to clean!

Good luck, sounds grim.

Remove solids. Spray with 6% hydrogen peroxide then shake on bicarb of soda to cover well. Leave to dry (overnight if poss). When dry remove as much of bicarb as possible with dustpan and brush (or however you can) as you don't want to block hoover. Hoover up remains. You may need to sponge off with warm water afterwards. That's what worked for us when similar happened with my mum (wool carpet). I always keep hydrodgen peroxide in stock as it works well as a stain treatment on clothes with organic stains too. Good luck!

What did he say to do?

I followed his advice & did it myself…

let it dry
wear a mask & gloves
get the worst off by using a fork (not a knife as it will damage the carpet) to loosen any debris & hoover up
pre treat the carpet with a pet shampoo solution
run the cleaner with more shampoo solution over it all four directions
treat with an antibacterial upholstery spray

came out like new
I ended up buying a carpet cleaner & bought the same model as HSS hires out which was expensive but it felt like an emergency & I just wanted to get the job done!