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Housekeeping

Find cleaning advice from other Mumsnetters on our Housekeeping forum.

Dishwasher

14 replies

PerkyOchrePeer · 07/03/2025 07:25

My dishwasher has stopped draining. Last night the water leaked out into my kitchen and I mopped up the water and I'm looking to get it repaired. 1 plumbing company I've sounds charge 150 Pounds plus VAT and with the VAT it's one hundred and 90. That was fine until they told me it takes two hours to fix a dishwasher so I have to allow for two hours and pay 390 pounds. I think that is outrageous and it shouldn't take 2 hours so I told them it was too much. You can buy a new dishwasher for less than that which I'm now thinking I would do but then if you do you've got to pay for the new dishwasher to be plummed in so I am still looking around for a cheaper plumber that will not rip me off. It's not an emergency because I've mopped up all the water that wouldn't drain that went on to my kitchen floor and I'll take my time and not rush into anything and get the best price

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Bs0u416d · 07/03/2025 07:28

It's not clear what your question is here? How do you know it won't take 2 hours? Ultimately they've quoted you a price, you're not happy with it, so you go elsewhere. No drama surely? For what it's worth it might be worth just buying a new one. Dishwashers are very simple to 'plumb in', you just need to attach the waste hose and water supply.

Mindymomo · 07/03/2025 07:31

It may not be the dishwasher that’s leaking, but blocked pipework/Rubber tube from the dishwasher to outside, we’ve had it a few times, do you know anyone that has some rods, or can you take dishwasher out and look at the drainage pipe, ours just overflows when muck and hard water makes grey sludge and gets stuck.

PerkyOchrePeer · 07/03/2025 07:32

Bs0u416d · 07/03/2025 07:28

It's not clear what your question is here? How do you know it won't take 2 hours? Ultimately they've quoted you a price, you're not happy with it, so you go elsewhere. No drama surely? For what it's worth it might be worth just buying a new one. Dishwashers are very simple to 'plumb in', you just need to attach the waste hose and water supply.

I just looked online and it said for this kind of thing it should not take more than one hour so I think these people were pulling a fast one. I don't feel confident plumbing in my own dishwasher and I buy all my electrical appliances from Currys and I don't think they take away old appliances I think they do sometimes and sometimes they don't so if they say no I will have to find an independent person to unplug it take it away and then I'll have the new one and I'll have to find someone to plumb the new one in

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DustyLee123 · 07/03/2025 07:33

Is there a local handy man that would look at it for you?

Huckyfell · 07/03/2025 07:34

Sounds like you have gone to the manufacturer rather than an independent repairer. We have had ours fixed and cost less than £100 - obviously depends on the problem - but try some local domestic appliance repair company and it should be way less than what you are saying.

Bs0u416d · 07/03/2025 07:34

PerkyOchrePeer · 07/03/2025 07:32

I just looked online and it said for this kind of thing it should not take more than one hour so I think these people were pulling a fast one. I don't feel confident plumbing in my own dishwasher and I buy all my electrical appliances from Currys and I don't think they take away old appliances I think they do sometimes and sometimes they don't so if they say no I will have to find an independent person to unplug it take it away and then I'll have the new one and I'll have to find someone to plumb the new one in

AO definitely offer an installation service and for a freestanding dishwasher it won't be much. They will also take away the old appliance for a fee too.

PerkyOchrePeer · 07/03/2025 07:36

DustyLee123 · 07/03/2025 07:33

Is there a local handy man that would look at it for you?

Handyman are not qualified plumbers I need a qualified plumber because if a job is worth doing it's worth doing by the proper person

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Bs0u416d · 07/03/2025 07:39

PerkyOchrePeer · 07/03/2025 07:36

Handyman are not qualified plumbers I need a qualified plumber because if a job is worth doing it's worth doing by the proper person

The problem you will face is fitting a dishwasher is really more of a handy man's job that a plumbers. It's literally stressing a few hoses together. Plumbers are either unlikely to come out for such a small job or they will change you a much higher price to account for this. Handy man or the fitters from from AO are perfectly capable of fitting a dishwasher.

PerkyOchrePeer · 07/03/2025 07:40

My friends washing machine stopped working she had a washer dryer and it wouldn't switch from Washington to drying so it would only wash and instead of getting it repaired she just bought a new one which came to the same price as a repair

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PerkyOchrePeer · 07/03/2025 07:46

Well I'll contact Currys when they open and see what they say because they do installations

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torqrench · 07/03/2025 07:53

Normally this is a blockage rather than a machine fault.

Have you cleaned out the filters and gubbins in the floor of the dishwasher. That's normally what blocks first. I once found a small piece of something hard (right down inside) that was preventing the pump impeller from working.

Can you hear the drain pump running? Nomally it's runs at the the start of the program. It will try to drain any water that is there. No drain pump would indicate a machine fault.

If both of those are good, then most likely a blockage in the drain hose or your waste pipes.

user1471505356 · 07/03/2025 09:07

You need a dishwasher repair man. not a plumber who will very little about dishwashers.

PerkyOchrePeer · 07/03/2025 10:14

Just booked a dishwasher repair man to come on Monday and the charge is 75 pounds call out fee and then they will diagnose the issue and I've been told it would be no more than 200 pound. If they do say £200 I can say to him I'm not paying for this to be repaired because it's the price of a new machine from my local shop and then as long as I've paid the call out fee then that's all that we need to do

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PerkyOchrePeer · 07/03/2025 10:34

I spoke to Currys who told me I can get one for 219 pounds plus 115 pounds to install it plus 25 pounds to take away the old one so all together that comes to 34 pounds. If the repairman says it's 200 pounds then I'm going to go for it because it's cheaper than doing this when you consider how much your charging for the extra fee for installing and uninstalling and taking away the old machine. The lady on the phone said to me even if you repair it's an old machine because she checked and I've had it for eight years it might not last and identity to her if something is blocking inside the hose stuffing it from draining then all you need to do is take out what's blocking it and it's as good as new and I explained it's the same as a vacuum cleaner hose if that's blocked you remove whatever blocking it and it's as good as new. I think she was only saying that so she could make her sale to persuade me that buying a new one was better when in fact it may not do because I have a Dyson upright vacuum cleaner for 18 years and it's as good as the day I bought it so I won't know anything until the man looks at it on Monday

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