How do I speak with my cleaner?

[cowsaysmoo]

Hello, we have a cleaner that is with us for about a year now. She is a lovely and trustworthy lady but her cleaning is not up to my standard.
She would do bare minimum, not even hoover under sofa or bed unless I specifically ask.
I never complained to her that I'm not entirely happy with her work.
Before she started I gave her a list of things I want to be done on weekly and monthly basis, she replied it's standard stuff without reading it much tbh.
How do I speak with her now? I don't want to change the cleaner, I would like her to do better job.

Unless you can communicate through telepathy, you’re going to have to just give her the list again and tell her each thing you want to be done and when.

Start leaving her a note listing all the stuff you want her to do - instead of leaving her to decide - decide for her.

Just tell her what you want her to do in a respectful way.

You are paying for a service. You need to tell her what you want her to do
This can.be done in a polite way. If u not happy about face to face then just let her know u are going to leave a list of jobs you would like to be done.

You just ask. Be specific - would you mind hoovering under the bed please? And get in the habit of asking if there's anything you are not happy with.

Stop making this personal. She does a bad job. She had no intention of doing a good job right from the beginning. You need a different cleaner.

Ask her if she has enough time to get everything on the list done in the time available.

You should say what you've said here. Once.

If nothing changes, then she simply doesn't have the work ethic or attention to detail you need.

It doesn't sound like a good fit tbh, as if she took any pride in her work you wouldn't need to have the conversation in the first place.