5 washers in 12 years!!!

[Tirrrrred]

Help. My great uncle left me money 2 years ago and I decided to buy a washer / dryer. I don't use the dryer as it takes 4 hours. I still can't work out how to use it.

I'm autistic and don't always understand what I'm doing wrong. They all break.

This time the wire that is in a circle and goes around the door has fallen off. That means the rubber bits have collapsed.

I've asked my brother to look but he's not happy that I've broken another. He bought the one I had before.

He said I'm filling them too much.

Any ideas why this wire has come out twice?

Thanks.

Washer dryers take ages to dry so that's normal but you should be able to put your hand on top of your washing when in the machine.

Overfilling them will cause a whole host of problems

the weight of the material plus any water if holds then add a 1600RPM spin cycle.

if you over fill it then it will break.

you should be able to see the back of the washing machine at the top/be able to put your hand inside.

its capacity is NOT the size of the drum

its capacity WEIGHT of material + water

I was told by an engineer to fill my machine by two thirds; I’d suggest paying for some kind of breakdown service, its saved us a lot of hassle

How did I not know that you should be able to see the back of the machine 🤦‍♀️

you should be able to put your hand on top of your laundry load carate chop style.

and pull out the washing gently when finished, not violently squeeze out the ball of wet clothes to avoid catching it on the rubber seal.

When my Miele washing machine was delivered the delivery man gave me two tips - never overload the drum and always let the motor cool down between loads. I know we are all worried about energy bills but I would rather put a slightly too small load in than a too big load.
Nineteen years laters it is still hasn’t missed a beat.

Gosh, I’ve had 3 washing machines in 42 years! I never stuff clothes in tightly to the top of the drum and take care when getting them out not to yank out a tangle and damage the seal. I’m sure the instructions that comes with the machine explains how to best use it.

The way forward is not to overload the drum and be gentle when taking out wet clothes.

I bought the cheapest one in Comet back in 2006. It was £179 and still works perfectly after 16 years of nappies, uniforms and pet rugs later. Do that!

Washing machine technician fixing my broken machine also told me not to overload it. When I subsequently read the manual (which I’d never done before) I discovered that for most cycles it should actually be no more than half full, which was news to me. I can only fill it on the long cotton cycle with a pre-wash, apparently. Therefore my tip is to read the manual. But I don’t know about the wire, sorry!

I bought the cheapest one that had a five year warranty. I figured that at £299, anything beyond 5 years was a bonus.

This is useful because iirc instructions say "do not overload" but not what that actually means! I've learned something today so thank you posters and OP!

To the OP: that spring should be fixable, my last washer I repaired many times with the help of espares YouTube videos. It was a cheap indesit washer that had a new door catch, seal, bushes and drive belt in 7 years. I hope my more expensive replacement is more reliable.