Our fuel bills have always been very high and I've long felt something isn't right.
Obviously the current hike in prices has brought this to the fore. I've contacted my fuel provider who say they aren't responsible for what's being charged to the meter. Our payments are twice what our neighbours pay (identical house, two retired occupants so circumstances very similar). Fuel provider says they estimate a much lower reading bases on the house size but the actual readings we give are much higher. We (like the rest of the country) have been very frugal with our energy use and I can't believe what they say we're using. Everyone I know pays a lot less than us even bigger families in bigger houses.
I wondered if anyone else has experienced anything like this and what you did? Did you find you were paying for something you shouldn't have been? Were you able to resolve the issue? I'm at a loss to know what to do. It isn't a smart metre by the way . I don't really want one and it would still presumably register any usage that wasn't ours. I'd be so grateful for any help.