New cleaner and I'm not 100% happy. How do I say it to her?

[satci]

I accept I need to speak to her but what's the best way to start this conversation. I don't want to start things off in a bad note. I'm so bad at any confrontation. Thanks in advance.

Frame it by telling her what you do want her to do?

Is it something that you want her to do and she hasn’t done, or just a bad standard of cleaning (eg she’s cleaned the sink but it still looks dirty)?

If it’s the former then I would say, next time please can you also do X, or let me know if you don’t have time for that. (I have never had anyone say they don’t have time).

If it’s the latter then IME it’s not really going to change no matter what you say.

Tell her what you expect to be done and how eg cleaning toilet using bleach, that type of thing.

More details needed - What aren’t you happy about? Is she missing stuff? Not doing as much as you think she should be in the allotted time?

Constructive and with some praise in it, eg. I’ve been really happy with the bedrooms but I’ve noticed that the bathrooms aren’t always fully done so it’d be really great if you could do…..next time. I appreciate all your hard work

I loved the way you plumped the cushions but can you make sure you vacuum behind the sofa and don’t worry about ironing the tea towel but it’d be lovely if you could focus on the shower screens, hard water eh?! Would it be helpful if I write a list of everything in order of importance? So you focus on what matters to me and only do the outside windowsills if everything else is done.

I agree with minipie. It really depends. I recently parted ways with a cleaner after a few weeks as it was clear her heart was not in it and she was just going through the motions really, rather than trying to do a good clean…