I am having a poo emergency .................. is it gonna be an insurance claim?

[mosschops30]

Ok this morning i stripped the bed ready to wash all the sheets and jumped in the shower, meanwhile ds takes off his nappy, which he had done a poo in, and climbed on my bed.

Yes it has sloppy orange poo smeared all over the mattress ...lovely!!

We have a Vax spot cleaner which works wonders normally but all the water is just soaking into the mattress and I cant suck it back up again, so I now have shitty water seeping into my mattress and I'm not winning really.

So what can I do apart from phone my insurance company and ask for a new mattress

you need to vac the mattress while it is upright so the excess water runs down it and d less soaks in.

Can't you just turn the mattress over?

so the shit runs over the entire mattress rather than just one the shitty bit?? How come needmorecoffee.

I could tinker but it absolutely stinks its not just a little smear there is loads of it, thick poo all over it

I'd wait until it dries out an hack it off! And then attack it with disinfectant. Have to admit, wouldn't occur to me to claim it on insurance though

oh you would for this much poo

running water is less likely to soak in but I meant the place where the poo is closest to the floor so less 'clean ' matress gets water on it. Saw it on 'How clean is your house.'
But it sounds like there's so much that maybe a new matress, especially as its not warm enough to dry it in the sun.

I'm afraid to go back in the bedroom and look

I didn't know you could claim for things on insurance. DD peed on the sofa a few months back and I can't get the smell out and it went a bit yucky of the wet summer. Do you reckon thats something I could claim for and get a new sofa?

I'm just wondering how your conversation with the claims handler in a call centre somewhere is going to go . Would you use the word poo, or would you have to go for "excrement"? Please report back!

As to the practicalities of cleaning - agree it might all be a bit more manageable when the surface poo is dry.

let the poo dry so it cannot seep into the matress so much, then get a stiff brush and brush it off.
Will leave marks, but much lighter than they are now and they wont be inside the matress.
then turn it over, bung on a matress cover and viola!

the poo was fairly dry as had not tackled it until about 1.30pm (done about 8.30am), but now is wet obviosuly with vax scrubber thing.

hassled, I have spoken to insurance co. just to ask how long claim would take etc as never claimed for anything before. I did say 'poo' but was kind enough to ask if he was eating at his desk first (he was not so i continued with poo story )

I'm sorry mosschops but this has made me laugh. I am so so sorry, it sounds like a nightmare but lol at recounting the story to insuarance clerk

very good!
glad you said poo.
you would feel a twat saying anything else!

'Yes, my child has removed his napkin and smeared excrement on my matress'

'yeah, my boy took his nappy off and you can guess the rest... poo EVERYWHERE!'

lol my cm this morning said 'oh ifs it human excrement you'll have to get rid of it' i did think of saying 'excuse me I have human excrement all over my mattress' but as I'm a good northern girl i thought i'd go for poo