There is just my husband and I in a 3 bedroom, 1 bathroom house with 3 small dogs. Before lockdown we had a cleaner who came for 2 hours a week. She cleaned the kitchen and bathroom, steam cleaned all the hard floors and vacuumed the only carpet on the stairs and landing. About once a month she did the floor and surfaces in the main bedroom and occasionally the floor and surfaces in the guest. I was always very happy with her work. She has now stopped cleaning and before lockdown a new cleaner came and visited the house, had a tour and I gave her a printed list of what I would like doing which she seemed happy with. Because of lockdown she started last week and I suggested because of the break that the first week she just did downstairs and the second week upstairs. We have been social distancing so Last week I stayed upstairs she did downstairs and I was very happy. This week I stayed in the lounge/dining room and the agreement was she would do upstairs and if time allowed the kitchen also. We had been in touch by text and I told her if there was any problem to ring me. After she had gone I found a note saying that she hadn’t cleaned any of the bedrooms - she would do them next week if I cleared them. She had obviously not cleaned the bathroom floor as it was still dusty. She had done the kitchen except again she had missed part of the floor (the same bit that she missed last week and I had left her a very polite note about). So in 2 hours she cleaned the kitchen, bathroom (except for the floor) and hoovered the hall, stairs and landing. I also found my kitchen Micro fibre cloth was missing and texted her about it but she says she doesn’t know where it is. I feel that she should have made an effort to clean the bedrooms not just left them entirely but having decided not to do them then she should have phoned and spoken to me about it and seen whether she could do the lounge/dining room instead. Am I expecting too much?