How long to clean a house?

[SurreyisSunny]

I’ve hired a new cleaner as my house was suffering from having a baby and me having no time. Money is tight with being on mat leave but I hate a dirty house.

She’s a nice lady but doesn’t seen to get much done in 2 hours. Not sure whether to talk to her about, get someone new or go back to doing it myself. Not sure why but I struggle to give her feedback!

I have a 3 bedroom terrace. In 2 hours she cleans both bathrooms, my bedroom (mostly vacuums and small amount of dusting, she has never cleaned the mirror or skirting), vacuums the stairs and mops the kitchen. She doesn’t touch anything else in the kitchen, the other 2 bedrooms or do any dusting downstairs. Does this sound slow or about right?

My cleaner does 2 bedrooms, 2 bathrooms, kitchen and living room in 3 hours. I am at home while she is here and she works solidly for those hours and is extremely thorough, so think maybe you need to up your hours.

Alternatively if you can't afford more hours could she alternate some jobs so upstairs is mostly week 1 and downstairs mostly week, with toilets and vacuuming done ezch week?

Two hours is not enough to clean a house properly.If it only took two hours to clean a house of that size then you would not need a cleaning woman.You need to up the hours to about 4 to clean the whole house properly .How about 4 hours every two weeks?

In 2 hours my cleaner does the following:
Cleans kitchen & utility worktops, sinks, hob top, wipes cupboard doors and cleans conservatory windows (inside).
Cleans downstairs loo, main bathroom and ensuite shower room.
Brushes amd mops downstairs floors - narrow hall, kitchen, conservatory & utility.
Vacuums and wipes surfaces in lounge & playroom, stairs & narrow landing and at least main bedroom, ensuite and main bathroom. Sometimes does 2 kids bedrooms / dining room / spare room depending on which I want doing.

It is a surface level clean and that's what I want.

The first few weeks she did less rooms to a deeper standard, which they needed at that point.

She doesn't do any tidying (because I leave it tidy), any washing, bin emptying, bed changing or laundry.