Yes, have tried soda, less detergent, powder, liquid, with and without fabric conditioner, eco powder, eco liquid, detergent with phosphonates, detergent without phosphonates, detergent with and without conditioner included, vinegar, STTP (phosphate) - must have got a faulty batch as it didn't dissolve when tested and had become more TSP than STTP, hot wash, cool wash, medium wash.
Drying inside, outside, leaving out in rain, wind, bringing inside when hot to stop it drying too fast.
I have soaked it in borax, vinegar, soda, not all at the same time, overnight, in the bath with hot water to remove build up. Borax doesn't come out easily. I used proper Borax, not the substitute. I have soaked in a salt solution to soften the water (salt that is used in water softening).I have read about the difference between precipitating and non-precipitating factors in laundry.
Have finally got a tumble dryer, it softens but it won't resolve the build up from the hard water that is making everything hard and scratchy.
It is worse in the summer, the water comes out of the taps white. This is the second year I have had towels go hard and all the bathrobes are unwwearable as the residue feels so nasty on the skin. I replaced the towels last year as they were literally making crunchy noises.
We replaced our washing machine just before this began, it takes in minimal water, good energy rating, minimal rinsing. I have tried extra rinse cycle programme, adding another rinse cycle after the wash, adding hot water during the rinse, washing everything without detergent, washing everything without detergent followed by a wash in vinegar, a whole bottle because a little drop is a waste of time.
The jury is out on this, is it just the crappy new machine (other people seem to have the same problem with not enough water) or is it the removal of phosphates from detergents which was finalised about the same time and replacement with phosphonates and zeolite?
I have always lived in hard water areas, this is the first time I have had towels so hard they have become unusable, full of build up from water deposits mixed with detergent residue. Hence the enquiry about ammonia because I can't replace around 15 towels and 8 bathrobes every year, have never had to do it before.
My options are to buy a fresh batch of STTP if the company won't take the first batch back, or try ammonia to try to strip the residue out, or throw them all away and start again.I would buy a new washing machine if I thought there was one that would resolve it, research says there isn't, all new machines use minimal water, and according to Which only 3% tested rinsed properly, and those had bad results in other areas.
Apologies for the length of this. Didn't want to miss anything out. I know I am not alone in this.