My dyson is rubbish do I service it or replace it (and what do I replace it with?)

[plipplops]

We have a 10 year old Dyson (not the upright, one with a hose bit). It doesn't suck very well, and the brush bits on the sucker head don't really spin any more. I know you can get them serviced but imagine that costs as much as buying a replacement, if I replace it what should I buy??

I have a twelve year old Henry. Still sucks like a bugger and still on it's original tools.

Miele cat and dog. I've only had mine couple of years but much better than the dyson we had. I prefer it to the Henry as well, although still have henry as a spare in case I need it.

Have you washed the filter? It's a sponge bit. If you've not washed it much or sucked up something like plaster dust but a new one. Mine was £3.50! Made it suck like new!
Find videos on you tube for how to get the filter out - it's easy when you see how.

I used to use a Henry at work and the bloody thing used to fall over all the time? Might have been operator error though...

Yes, a new filter is way cheaper than a new vacuum.

I wash my filter as well.
Dyson still going strong 10 years in.

Sometimes hair can bung up the rotating thingummy - get a scissors and snip at it, and then pull the hair out.

If you want a cylinder, go for Miele. If you want an upright, get a Sebo.

My son's childminder used to get her Dyson serviced every couple of years! It used to come back like new. I'd explore getting it serviced if it's not too dear or replacing it.

And I'd stick with Dyson. I used to have a Miele Cat and Dog and it wasn't a patch on the Dysons I have had.

On out dyson the spinny bit comes out and you can snip hair etc, can you do that?

I clear the hair out of the spinny bit all the time but it doesn't seem to spin very well :( Have ordered a new filter (have cleaned it out a few times but for £5.50 it was worth a new one) Might try and give the spinny heads a proper wash and a bit of WD40 or something?

I think a service via the Dyson website is around £90.

I have a Sebo and a Dyson. I prefer the Sebo ??

The "spinny bit", otherwise known as a brushroll, is driven by a belt which stretches over time and needs replacing. They're cheap to buy. The bristles get worn too, maybe have a look on eBay for a new belt and brushroll

rabbit thank you that's really worth knowing. Will try and new belt - think the brushes are fine. Would be very please if I can get it working properly and save myself some cash :)

Try a Sebo.

No problem. In not a fan of Dysons but if you can save some cash, then go for it.

Have a look on eBay - you can get new belts and brand new filters for as little as £3. Just check that you're getting the right ones - there are 2 different versions. Clutch models and non-clutch models and both have different belts.

Also, if you have either a DC01 or DC04, Dyson won't service it as they no longer support those models.

Henry is the way forward. I got the Henry XL and my God the bloody thing could suck a golfball through a hosepipe! I've gone through 3 Dysons in 5 years. Not good. I do hoover every day though.

When Dyson service your machine they replace/recondition so many bits you practically get a new machine back.

And if you phone their service centre they will talk you through exactly what is wrong with it, and make a diagnosis which as PP have said, may just be a case of ordering a spare part. You may even find they send you it free, although in a ten year old machine I doubt it. I had one that broke about a year out of warranty and they fixed it for nothing.

How big is your house? would you consider a cordless one.

When you get the new filter, it's worth keeping the old one. The blue sponge thing is easy to clean but the filter in the plastic frame needs soaking and washing until water through. It will clog immediately if it is used before it is dry. No problem if you have a spare sitting in the cupboard.

All worth it for the benefits of trapping the fine dust (esp for Asthma) and being able to recover tiny bits of Lego from the plastic bin. Henrys etc just kick the fine dust into the air.