New Dyson, too much suction?

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Second attempt at using my new cylinder Dyson. Am new to cylinders so I might be doing it all wrong, but I can hardly push the carpet tool (with brush bar) along at all unless I've pulled the reduce suction lever. Is this normal? Do I therefore need to vacuum the whole house while clinging on to the reduce suction lever? DH convinced me to try a cylinder but I fear I've made a very expensive mistake. Have used it twice so can't return it now. Any experience gratefully recieved...

Mines has a kick plate thing on the floor piece? you can adjust the height of the floor tool with it?

In this picture it would be the purple bit you flick with you r foot?

Thanks KatoPotato, I do have a tool a bit like this, which can be used on hard floor and carpet, but i was using another fitting with a brush bar which whizzes round as soon as you turn it on, the thing that tends to get tangled with cotton etc. will use the one you described next time and see if that helps. Gutted not to be ecstatic with it so far! Thanks.

Don't worry,as it gets older,the suction will be shite....
I'll swap!

Haha! Hoping the in between times are good then!

Just had a look, do you have a switch like this?

Had mine 6 years, no loss

Cylinders usually generate more suction than uprights. It's the nature of the design.

You legally have 14 days to return anything you're not happy with for a refund/exchange. Doesn't matter how many times you've used it.

Also, the switch on the straight suction floorhead is to adjust from hard floors to carpet. It is not intended raise or lower the height on carpets - brushes should be down for hard floors and retracted for carpets