Dishwasher - repair or replace (a thrilling subject, I know...)

[Gremlingirl]

Our Bosch Advantixx dishwasher flooded the kitchen floor last week. I wiggled all the pipes around to make sure there were no kinks or blockages and it started working again, but this time it's showing a heating fault (E09) for any technical bods out there.
With the local repair company charging a £70 basic callout, is it worth getting repaired or shall I just buy a (cheap) shiny new one?

My Bosch dishwasher has died of something mysterious and electronic, and I'm having it replaced with a second hand Hotpoint until I've saved enough up for an AEG or Siemens or Miele. Dishwashers always seem to cost far more to get fixed than other white goods, my lovely repair man says it's because if it's an electronic fault the only thing is to buy a whole new control unit, always a three figure sum, and if it's mechanical everything's incredibly fiddly to reach and work with so labour takes far longer and therefore costs more at an hourly rate.

DH swears by ukwhitegoods.com - he repaired our old dishwasher twice on advice from the folks on there, and we finally got a new one when the chap he was 'speaking' to said it wasn't worth the cost. We got an extra 3 years out of the old dishwasher from the grand total of £50 thanks to the help he got from there.

how old is it?

do you think the water came out under the door, or from the pipes and pump underneath? Or from the waste pipe where it attaches/enters the drain?

It's not very old but we don't have the warranty (lost it in a house move!) I think the water came from the waste pipe - it was from the back and was dirty when I mopped it up.

two years? five years? ten years?

Bosch can identify the age of the machine from the FD nr. (Factory Date Number) which is engraved on the top edge of the door. If you registered the warranty wit them they can trace it from the Serial Number in the same place.

You can decode the FD Nr. yourself but will have to google it.

However, if the water was coming from the waste pipe, it might be that you have a plumbing blockage, not a dishwasher fault. See what happens when you take the waste hose off the drain and hook it into the sink.

I'll have a look for that number - thank you. Once I'd jiggled the pipes about, the whole cycle ran properly, with no more leaks. It just didn't get hot at all and flashed up the error code E09.
Thank you for the advice so far though. You're a diamond!

And it's two years old, max.

it probably had a 2 year guarantee, subject to registration.

if you registered the guarantee, ring the service line and tell them your old address and the serial number.

You might be able to trace the purchase date by looking online at old credit card or bank statements.

Have you tried unplugging it for 5 mins and then switching it on again?