And yet another Dyson thread! Service or replace?

[thepiggotupandslowlywalkedaway]

Our ancient Dyson 05 suddenly upped and died on us.

The Dyson service person came out, and said that as it was quite old, had we thought about getting a replacement. Apparently we can get something that has a couple of miles on the clock, having been used as a demonstration model on QVC or something. This would cost between £150-170 mark, and they had models of the DC28, DC38 and DC39 available. This includes a one year guarantee.

It sounds like a good deal but... are the newer models better than the old? Is it worth it considering that there's a £100 trade-in offer on which would make a new (eg) DC28 about £200 with a 5-year guarantee? If we did go new, which model is best (having read reviews, I tend towards the DC28). Any other suggestions? Or should we stick with our trusty-until-now old DC05?

Help!

I'd stick with the old one, 'cos they don't make em like they used to'. There's been threads about Dyson on here over the years and the quality isn't the same. I'd get it serviced and save up for a miele.

Yes I regretted changing my Dyson.

I had a DC04 bought in 1999, had it serviced a couple of times but the suction was going on it.

Bought a DC33 animal 3 years ago and although the suction is amazing the wand is completely different. It is this main component that totally spoils it for me.

The wand tubing is very inflexible meaning that the dyson tips over behind me (I now know how to deal with this but it is an arse) because it doesn't stretch.

The dc04 had a metal wand, the new one is plastic, the new one has no reduced suction for hoovering beds/upholstery and the tubing makes it hard to hoover skirting, fine for over your head stuff but edges of the room are hard to get to now as in you can't bend it downwards. The brush bristles on the end seems to suck into the wand blocking the entry hole as it is much narrower than the dc04.

If you go onto the Dyson website look at the reviews and click to sort them by worst review first.

Due to the cost, I can't justify replacing it, but when I do I won't rely on thinking well it's a dyson so it must be great. I will take that dyson or whatever I buy and test it in a shop first.

Thanks for that - useful to know. I was swayed by the idea of a whizzy new vac, and I think my husband likes the idea, but I had read on here before that people weren't so impressed with the newer models, so just wanted someone else to make my mind up!

Ditch the Dyson and get a Miele.