I had a new dishwasher delivered this evening and had paid for it to be installed and the old one taken away.
When the delivery men arrived they pulled the old one out and fiddled around with the pipes. The main one said that there was a valve that was stuck and he couldn't move it to shut it off so wouldn't therefore be able to install the new one after all. He would have to leave the new one and I'd have to call a plumber to do it but I'd get the installation fee refunded.
Then he said 'ooh love look it's leaking from the pipe - it's obviously been leaking for ages, I'm surprised you didn't see water coming through'. Well the dishwasher hasn't even been moved for about 5 years and so if I very much doubt it had been leaking. He must have knocked the pipe when he pulled the old one out.
So then (sorry if this is dull and boring haha), dh looked at the valve whilst the men were out at their van. He managed to open in it about three seconds.
Lo and behold they could install the dishwasher after all when dh pointed this out.
Me thinks the delivery men just couldn't be arsed doing something they felt was a bit more complicated and probably had to get home for their tea.
The line about the pipe having been leaking for ages sounds ridiculous.
Should I complain to JL - if dh hadn't opened the valve then it would have easily cost us £100 or more to get a plumber round to sort out the installation.