So I bought the Lakeland Steam Mop

[gregssausageroll]

and it is getting stuff clean but I have dull and smeared flooring. Particularly on the laminate in the hall and kitchen. Is it just that way or am I doing something wrong? Please don't tell me I now need to buy a floor polisher!

I have this mop. It turns out you have to clean your floor BEFORE you steam clean it.

I was when this was revealed to me.

Mop is now burried in the back if the big cupboard and will next see light of day at a car boot fair!!

You are supposed to sweep (fair enough), then mop up any dirt, then steam clean it for hygiene. You have to hold the steam mop on each area for 30 seconds to kill the germs too!!

Why the adverts show people steam mopping a years worth of dirt off in 20 seconds is beyond me.

Send it back if you can!

I just hoover and steam clean every couple of days - keeps the floor sparkling. I imagine if it was really grubby originally it wouldn't get it perfect on the first go - but I have had no problems and LOVE my steam mop.

that sounds like a rubbish steam mop - the whole reason I got a steam mop is that I hate cleaning floors and mine (a vax one) has been nothing short of a revolution! I do sweep up first, but then its just the steam and the microfibre covers.
I find that i need to check though and will maybe get through 2 or 3 of the covers if doing whole house (hall, living room, kitchen and bathroom) and the cloth is minging but it goes in washing machine with boyfriends mucky work trousers and they're fine!

I may be wrong, but I thought laminate flooring should never be steam cleaned?

Always sweep or vac first, otherwise you're just creating mud. Which is why I quite fancy one of those Roomba things.

3littlefrogs your right the steam can make the flooring swell and you get bubbles in areas [my cousins a carpet/floor fitter]

You need a Lakeland E mop.

I bought the Lakeland steam mop and had the same problem with it leaving the floor smeary.
I contacted Lakeland and said how disappointed I was with it, and they arranged to have it collected and sent me a cheque refund.
Although the mop was hopeless, their customer service is excellent!

Lakeland Steam Mop Model 23307
I purchased this mop and it worked fine, obviously hoovered floor first and it did lift the dirt - have used it 3 times then it no longer steamed. Waste of money.