I thought I had found my perfect sofa with the Fenton range at M&S , lovely styling and comfortable to sit on in the store with 30% off this week. I googled for reviews and found a pile of anti M&S furniture full stop reviews with examples of awful sounding customer service as well which I wouldnt have expected from them
I know reviews arent everything and people are more likely to take to their keyboard if they have a bad experience but even so
Any thoughts ?