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Housekeeping

Find cleaning advice from other Mumsnetters on our Housekeeping forum.

WWYD is you discovered your new cleaner (only started today) had used the phone?

59 replies

create · 21/04/2011 17:16

I'd arranged, through an agency, for her to do 2 hours per week. Was enough for the last cleaner we had to do a really good clean on everything except the bathrooms (which I don't mind doing). I had to let the last one go when DH lost his job and now he's back in work, she's fully booked - not surprising, she was very good.

Anyway the new one came for 2 hours on the basis that she'd see how long it took to clean through (except bathrooms) and then we'd confirm ongoing arrangement.

She was just finishing when I got home from work and told me she'd done nearly 2hs 45, so I paid her for 3 hours and we agreed that certain jobs can be done every other week and we'd leave it at 2 hours.

I was pleased, it was a relief to have got a cleaner again and I did think the old one got an amazing amount done in the time. Can't really afford to increase the time - a cleaner is a massive luxury for me, but necessary if DH and I are to maintain domestic bliss (he's by far the more domesticated, but I have more time, although I do work almost FT)

Not long after she left I got a call from someone "returning my call" as he'd had a missed call from my home number. Wasn't me, as I'd only just walked in and turned out the caller was the cleaner's DH.

If she'd mentioned to me that she'd needed to make a quick call, I honestly wouldn't have minded, but in a world where everyone (including her) has a mobile, I really can't see a reason for her to use our land-line, other than for me to pay for the call. I appreciate it would probably only been pennies, even if she had got through, but that's not the point, is it? And it doesn't seem a great start for a job that basically depends on honesty and trust. Or does it matter?

OP posts:
SoloIsApparentlyACougar · 04/05/2011 15:21

So what did you end up doing create

sorky · 05/05/2011 08:29

Did she perhaps ring him to say "I'll be done in half an hour, pick me up at...." ?
I've done this at work before when I didn't have a mobile with me and needed a lift from Dh to get home.

I also think the suggestion of ringing her husband to say she's finishing late could be plausible too. If it's the first time she's been to a home it maybe a safety thing.

Just ask her next time she comes. It seems a small enough thing to sort out quickly and then move on, particularly if you like her and she did a good job.

Indaba · 06/05/2011 22:20

Talk to her, tell her what she can and can't do. If she doesn't follow instructions then terminate but until then treat properly and fairly and communicate.

bibbitybobbityhat · 06/05/2011 22:28

Please. All of you who have cleaners and don't let them have a cup of tea. Have a re-think on this. You can have a cup of tea on the go and carry on cleaning in any room of the house. It takes, what, 1 minute maximum to make a cup of tea? Please don't be mean tossers.

verysomething · 07/05/2011 18:03

For heaven's sake, nobody begrudges the bloody tea.

The point is: for sane most people, warning bells are set off when someone you don't really know is in your house, without you there, and acts oddly. OP has nothing to apologise for, I would also be thinking about trialling someone else who is more simpatico with how I live.

ChippingIn · 07/05/2011 18:16

Bloody hell - she made a 'missed call' no cost involved. What is the problem? Maybe he was working in the area and she hoped to meet up with him or wanted to ask him to pick something up or do something for her. If he'd called back when she was there it would have probably taken less time than going to the loo and he would have paid for the call.

She may be out of credit, her battery might have died... shock horror, she may not own a mobile.

Some of you really need to get a grip.

ChippingIn · 07/05/2011 18:17

Oh and if I were her, it would not occur to me to tell you I had made a 'missed call' call from your phone. Madness.

Indaba · 11/05/2011 00:00

For the love of god, stop anxious and just talk to her about your expectations.

ggirl · 11/05/2011 00:15

Jeeessus ,she made a phone call for a few seconds
don't see what the big deal is
wouldn't bother me at all

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