We recently bought a Fagor IFF-4R induction hob and are experiencing a weird situation. When running the front and back zones together (left or right), they seem to cycle in turn eg front pan has heat for about 1 second then stops then back pan on 1 second then front etc. This means you can't maintain a simmer for example (happens on all power settings). You can also hear it clicking like an annoying clock as it cycles. If you use the hob any other way ie 2 fronts or 2 backs or even front left and rear right (or front right and rear left) there is no 'pulsing' effect. Anyone else get the same on their hob?
I rang Fagor and they say it's normal and all induction hobs do it. Please help me answer this. I have been offered a refund but need to know what to do about replacing it. Please help.