Your cleaner lady...

[sea74]

i have some doubts about the lady that comes to clean my house.
I live in a 3 bedrooms semi and she comes for 3 hours once a week.
She gets paid 7£ per hour, that' i know, for south london is a good price...
even so, i would be happy to pay her a bit more if she was a better cleaner. for example: if i do not manage to make the beds, she does not even make them. she doesnt do simple tidying up, example if she finds a glass on the bedside table, she doesnt bring them to the kitchen, if she finds some toys misplaced, she doesnt put them in the toy box. She only hoovers the living room rug and never attempted to bring it to garden for a good 'spanking' . she doesnt clean the inside of the bathroom vabinet and so on.

Now , i want to ask... Do i pretend too much? Do ur cleanrs only do a general dusting and hoovering?? I am so confused...

Sorry for the typos!!!!

Cleaners clean. They don't tidy unless you specifically agree that they will. As for making beds, again, this needs to be agreed up front.

Next time, agree exactly what both parties are happy with. I walked through the house with my cleaner and discussed what I wanted doing and she told me what she thought feasible in the time available.

When I was a child we used to have a mad panic the night before the cleaner to make sure the place was spotless. We're not that bad, but I expect her to clean around anything we don't manage to tidy.

Why haven't you just told her what you would like to do and check that she is happy with it.

Every cleaner I have had tends to do as I ask assuming I always ask nicely and ask for things that fall within the job description.

I wouldn't be happy if my cleaner was leaving beds unmade and glasses by the bed as longs she was not struggling to do the work in the time.
I tend thought mention in advance if the house is untidy and work around that if need be as in. ' the house is very untidy today so, if you are running short of time please don't worry about washing the hall floor'.. That sort of thing

Thanks that's useful.
Other example: she doesnt even dust the bedroom lampshade. I mean, i saw today it is very dusty.... Fair enough i can tell her, but she is the professional.... Or not???

She may not be very good
She may be assuming that you don't care as you haven't spoken to her
she may think you are a pushover as she isn't doing much and you haven't raised it with her
She may not have enough time
She may begoingthrough the motions and not care much.

Any of these are possible.
You need to speak to her I think

I like my cleaner a lot but she has visual impairment and she simply won't see things like dusty lampshade unless I point it out to her or unless "dust everywhere" has been explicitly stated. She also has slight memory problems and occasionally will forget something completely (missed some vacuuming last week). I mentioned it a few days later and she was back on form this week; I know she's busy all 3 hours she's here, she spent extra time on the kitchen floor last week (I could tell :)).

OP, What does your cleaner actually do during those 3 hours? I suspect her time is already quite full with a basic kitchen/bathroom/floors cleaning routine; thorough dusting might take a lot more time.

I tell mine not to tidy unless she needs to, I feel like I really ought to tidy myself.