Enids was Caribbean food and was really lovely, as authentic as restaurants we had tried out of the resort.
Very surprising to hear the difference since our visit, I know we were upgraded rooms for our wedding but i would have assumed a directory in all and a phone would be the norm. I remember a huge room service menu, by restaurant, with every dish on it, you called one guest service number who placed your order with that restaurant. It made such a difference with a 2 yo as there is nothing worse than coming out of the shower for dinner to find ds and dh zonked out on the bed!
We had a lovely meal at the Italian - we asked one of the nannies to babysit, I think they charged $5 an hour. The restaurant neat the kids pool on the beach (had fire torches outside?) used to be seafood, would be sad if that was no longer the case, we had the most amazing half lobster each on our wedding night...even looking at the photos makes my mouth water.
Either they are cutting costs or catering to a blander US market. I'm not making a sweeping statement against the US but we did experience the morbidly obese buffet beasts, piling pizza after pizza onto their plate with disregard for any child behind them in the queue, and generally tended to avoid that aspect of the catering.
Afternoon tea was quite sweet - tea and cakes on the terrace...don't tell me they've stopped that too?