I run a 3 room B&B in Scotland and after two years of trading and my latest £500 repair bill have now been forced to stop accepting children under 16 years of age. This is not a decision I feel particularly proud of, but having just recarpeted an entire room thanks to ground in crayons and chocolate, feel that if we are ever to make a living out of our B&B we have little choice.
We have never had a particulay easy time with family groups, particularly when there are other guests in the house. Complaints of noise, wandering children and loud tellys have blighted us. We have tried various methods of negociation with parents, but these are usually met with indifference or foul language. The damage has also been another expensive by product of accepting children....we have had to replace 5 divan bases in the last year alone as our beds are frequently used as tramoplines.
I am at a loss as to how to deal with this and am wondering whether a bed and breakfast, which is usually a normal domestic house, is really a suitable place to bring children for a holiday? We feel we have tried everything to limit both damage and noise, but as so many parents have different rules for their children and different thresholds of what is or isn't acceptable we are totally stumped.
It has now got to the point where we simply can't afford to have children here any more, the money we lose through repairing damage, pursuing recompense, the loss of business while the room concerned is being bought back to normal and the customers we lose who are not prepared to tolerate the noise.....all in all it just doesn't pay.
I would be interested to hear what anyone has to say on this. Have we been particularly unlucky or should we just accept that that is the way things are?