Annual thread about Paris Metro tickets!

[Janek]

We are travelling through Paris next week and are spending 24 hours there a couple of weeks later, on our way home.

I have read online that they are phasing out paper metro tickets - does that mean you can no longer purchase a single t+ ticket without a Navigo card/suitable app? I am hoping the paper tickets will have not quite gone yet by the time we travel...

If they have gone, what is the best app to use on Android to buy tickets?

@oriunda you were the font of all knowledge on this last year when I wanted info. I was hoping you might appear again with all the answers!

I still have the end of a carnet on my phone from last year (which worked with varying degrees of success the three times I tried it...). There are four of us travelling this year, one of whom does not have NFC on her phone. So she at least will need an alternative to an app! Any advice gratefully received!

TIA

If you have iphones, you don't need any apps. You can buy the tickets directly via apple wallet. All explained here https://support.apple.com/en-my/118581

If you don't have an iPhone, then you either buy a physical Navigo card, or use one of the apps to store tickets on your phones. As stated above I don't fully trust storing the tickets on my Samsung, so used a physical card which i just recharged via the app. Either of the apps (Bonjour RATP or IDFM) can be used to recharge your physical navigo card and buy more tickets.

In terms of quantities of tickets, that's for you to decide. If making a lot of journeys, the daily ticket might suit, at €12. You'd need to work your itinerary out.

https://www.iledefrance-mobilites.fr/titres-et-tarifs/detail/forfait-paris-visite

This is the forfait Paris Visite ticket; personally I think it's expensive, since Paris is a small, walkable city, but it might work out for a day only if you're adding in a journey from the airports at €13, since it covers these.

Final point: <10s get a reduced rate on most journeys. See pic below.

If you’re all iPhone users the Navigo pass will be in your wallet. Click on Travel Card in the wallet and scroll down to France. Open the Navigo pass and it will list what tickets you can buy eg. single or multiple metro or bus tickets, or specific tickets for the airports.

Thank you so much!

I now realise what you mean about the wallet and not the app sorry 😳

So helpful.

We travelled last Monday. Thanks to Oriunda, for the push to buy Navigo Easy cards, rather than risking android phones.

There was the usual massive queue at Gare du Nord Metro ticket office, but in front of that was a little stand and the man there sold me what I wanted, so it was really quick! He also added the additional tickets I wanted at the same time. Each card was paid for as a separate transaction. I'm really not sure why...

Then I had to use up the carnet on my phone... The IDF Mobilités app did not work (\o/), but the Bonjour RATP app did, so I will use that in future.

Thanks once again for all advice. Maybe this is the last time I will need to start a thread like this!

Hi, I'm resurrecting this thread because I've got a very specific question about the Paris Metro. We are going on holiday by train and having a night in Paris on the way there and back. We need to make 4 journeys on the Metro. Ive downloaded the app and bought 4 tickets but then it seemed I had to download a second app which is where the tickets are stored. However when I go into the second app I can't see the tickets! Is this because I'm still in the UK? Pics attached. Im on Android if that makes a difference

@Loughrigg77your second photo says you have 4 tickets. You have to validate your tickets just before you use them, so click on "how should I validate my tickets?" . My friend used the android app in April, and it was fine.

@MinnieMountain thank you for your reply. I can see how to validate the tickets, but I assumed that I would be able to see the tickets in the My navigo tickets app. Is that not what happens? Presumably you validate as you go through the ticket barrier?

t was much easier when you could buy a carnet de dix back in the day!

I bought reloadable ticket at gard du nord booth. I didnt pre buy anything or us any app. Just added the journeys to the reloadable ticket at the auto ticket booths.

This was a few weeks ago btw.

Judging from your pics, you should be good to go. Validation is literally just holding your phone over the contactless sign as you enter/exit the metro.

The 'My Navigo Tickets' app is just a data storage thing. It's on my (Android) phone, but I never need to click on it. All my actual tickets are stored on my 'IDF Mobility' app (or in your case, the Bonjour RATP).

@Oriunda thank you, that's reassuring. I was expecting to see a list of tickets in the app with barcodes/QR codes but if that's how it works then that's great, thanks very much!

I had this exact same worry when my daughter bought metro tickets on her smartphone for a trip last year. She was saying "But where are they?".

But they worked fine - the gates picked them up even though you couldn't "see" them.

I think it's just bad phrasing that the app implies you should be able to see the tickets somewhere when you actually can't.

Thank you @HPFA, agree its not well phrased!

My brother struggled with metro tickets on his android phone a couple of weeks ago, because he did not have data working, so couldn't see his pre-bought tickets. I hadn't realised data was necessary, but now we know!

Any tickets on your phone that you have bought in one app, like Bonjour RATP, are also visible on the SNCF Connect app and the Ile de France Mobilités app, so if one doesn't work then you could try a different one.

Bonjour RATP shows the last three times the app was used, so you'll see your number of tickets decrease and a confirmation of where your phone was scanned.

You sometimes need to scan yourself out of the metro too, but not always. In fact last summer I had to scan myself out of a series of three gates to leave the Metro at Gare du Nord.@

Thank you everyone. We arrived today and it all worked perfectly 👌