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Hotel wants full upfront payment by bank transfer

31 replies

tarantule · 29/06/2025 19:15

Booking to go away and staying two nights at a small family run hotel. It's peak season. They have asked for full upfront payment by bank transfer, which is not easy to do as it's on a small island in the Caribbean.

We thought we could just pay a deposit by card or on arrival as we usually do in the region.

We said we're happy to pay a deposit of one night and we'll pay cash for the rest when we arrive. But hotel owner is insisting that full payment must be made now. The hotel has a few bad reviews where people say the hotel kept the full balance when they could no longer make it (for a variety of reasons).

Would you do it or not?

OP posts:
rookiemere · 01/07/2025 08:26

How easy is it to find somewhere else?
Its probably kosher and a shame, because as a small business they need to be guaranteed their revenue, but frankly anywhere that is charging £300 a night these days and doesn’t take credit cards is putting themselves out of business.

BlueFlowers5 · 02/07/2025 16:26

I pay via bank transfer for things in the Caribbean and it's not hard to do.

A group of us cancelled a holiday in Tobago after we'd paid in full 2-3 years ago. We left the money with them for 6 months in case some could go but a full refund was given when asked for.
If they are an internationally recognised resort then speak to them.
Better to deal with direct.

oncemoreuntothebeachdearfriends · 02/07/2025 17:21

@BlueFlowers5
How very trusting of you, & how very lucky.

There is zero security in paying by bank transfer, whereas credit card payments are secure if anything goes wrong - & also debit cards to a lesser degree.

Plus the fact they are NOT "an internationally recognised resort ",

TheGander · 02/07/2025 19:28

LemondrizzleShark · 30/06/2025 19:57

It’s very common in some countries - we’ve been asked to do this a few times in ski resorts in Austria (but they have had alternative options when we have pointed out it isn’t that easy from the UK in a non-euro currency). Not necessarily a scam.

I’ve also done that twice for a campsite in Spain. A bit of a pain, you need need to go to the bank with IBAN, the banks address, their residential address etc . But nothing suspicious and they have bad internet on the site which I think could have been the reason.

StarlightLady · 02/07/2025 20:36

TheGander · 02/07/2025 19:28

I’ve also done that twice for a campsite in Spain. A bit of a pain, you need need to go to the bank with IBAN, the banks address, their residential address etc . But nothing suspicious and they have bad internet on the site which I think could have been the reason.

Bad internet the reason 🤣. Maybe not a scam and avoiding bank fees, but bad internet, no!

TheGander · 02/07/2025 23:22

They don’t have a payment facility on their website, the owners are elderly, I don’t really know their reasons just that they weren’t out to scam us. The internet really isn’t good, it’s up in the mountains.

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