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Paris Metro Tickets

73 replies

Thethingswedoforlove · 11/05/2025 13:52

We are going to Paris for 3 nights/ 4 days next week (wb 19/5). Can anyone help me with the best way to pay for travel around Paris. I have searched mumsnet and the web more generally but I am flummoxed. I don’t know if I need a Navigo card or an app or if I buy carnet of tickets directly to my Apple wallet. There are four of us. All adults. All with Apple phones. Can anyone help me?

OP posts:
StarlightLady · 14/05/2025 10:40

Onceuponatime46 · 14/05/2025 10:08

Went at Easter. You can certainly still buy paper tickets (2.50euro single trip) but only from certain machines. You have to scroll through the options but we did this and just bought 10 at a time. We travelled with two teenagers. Put the paper (cardboard) ticket through the barrier, then keep hold of it. At the other end of your journey you do not need it though (different to London etc)

It’s generally the case that you don’t need the ticket to exit. But not always, at some busier stations you do. So don’t screw up or discard a paper ticket before you completely leave the station, or you risk a fine. Ticket inspectors at stations appear to be on the increase.

Oriunda · 14/05/2025 12:01

StarlightLady · 14/05/2025 10:40

It’s generally the case that you don’t need the ticket to exit. But not always, at some busier stations you do. So don’t screw up or discard a paper ticket before you completely leave the station, or you risk a fine. Ticket inspectors at stations appear to be on the increase.

Yes, agree. For example, at the Auber/Opera or Chatelet interchanges. Or passing from RER to metro.

Oriunda · 14/05/2025 12:02

Also, if you do paper tickets, keep them well away from phones. They demagnetise so quickly, and then you're stuck. Partly why they've moved to card/phone only.

TizerorFizz · 14/05/2025 14:49

Just don’t buy a paper ticket. GduN has loads of machines selling the cards. Makes it so much easier. No queue and it worked.

Thethingswedoforlove · 14/05/2025 18:59

Do the cards demagnetise?

OP posts:
Oriunda · 14/05/2025 20:52

Thethingswedoforlove · 14/05/2025 18:59

Do the cards demagnetise?

No. That said, I put it behind my phone once, inside the cover, and it stopped working temporarily.

They also work inside your bag (at bottom) or inside a zipped 'ski pass' pocket.

proximalhumerous · 25/05/2025 18:17

samarrange · 11/05/2025 14:39

In my experience it's not as simple as "Just download the app".

The problem is that, like all public transport systems, it's (a) set up for the locals and (b) infused with historical stuff. In the case of Paris, there's also the turf wars between SNCF (the national rail company, which runs the RER suburban rail lines), RATP (the Paris transport company, which runs the buses and the metro), and a consortium called Île de France Mobilités, which is needed so that everything doesn't grind to a halt when you get to the formal boundaries of the city of Paris. It's at least as complex as TfL in London.

In particular, it helps to be aware that a lot of the branding revolves around the word "Navigo", which was originally a smart card available only to residents on which you load credit and use it to travel around, like Oyster circa 2010. That branding has now leaked into various other parts of the system, which can cause confusion because you don't have a physical Navigo card, you don't need one, and you aren't going to get one, but you are still going to be buying "Navigo tickets".

What worked for me (on Android, but I assume the same apps are available for iPhone) was:

  • Download the app called "ÃŽle de France Mobilités". Create an account. Connect that account to the app. This will involve quite a bit of faff (accepting all kind of permissions, getting codes from your e-mail, etc).
  • When you try to buy "tickets on my phone", you will eventually get to the point where it tells you need another app, called "Mes Tickets Navigo". This is because as well as "ÃŽle de France Mobilités" there are other apps that also let you buy Navigo tickets (because of the above-mentioned turf wars). So you need to install that. Note that it does not like things like power-saving mode or being put to sleep in the background.
  • Now you can go back to "ÃŽle de France Mobilités" and try to buy some tickets. I suggest you start with a single €2.50 Métro/bus ticket.
Basically, "My Navigo Tickets" runs in the background and is the app that talks to the ticket barriers over the NFC (wireless) connection of your phone. "Île de France Mobilités" is the app that you will actually use to plan routes, buy the tickets, etc.

I strongly recommend that you do all of the above steps now, and then again on the day before you travel (obviously without actually re-installing the apps, but do go through the apps to the purchase part and maybe buy another single ticket, just to make sure that the logins work and the cookies are not expired, etc).

When I used this last autumn I found that checking in and out of the ticket barriers always worked OK (the "Mes Tickets Navigo" app is pretty robust and works when there is no data signal, which is still not ubiquitous on the Métro), but "Île de France Mobilités" was sometimes a bit flaky. There were moments when I could buy an airport ticket but not a single, and then 10 minutes later it would work. So buying tickets is probably best done when you're sitting comfortably at a café, and not when you have none and it's raining.

As far as I know the tickets cannot be added to Apple Wallet. I certainly didn't see a way to add them to Google Wallet. That's what the "Mes Tickets Navigo" app is for.

Edited

How does the Île de France Mobilités app differ from the Bonjour RATP app?

stringbean · 25/05/2025 19:10

If you have an iPhone, you don’t need the app. You can buy the tickets via your Apple wallet - click on the + sign and Travel Card, scroll down until you find France and Navigo. You can buy single metro or bus tickets or alternatively 10 of each. You can also buy a ticket to or from the airport which is a flat fee of 13 Euros. The ticket sits in your Apple wallet and you can use your phone to tap in at the ticket barrier. If you have the Bonjour RATP app, you can buy tickets via that but you don’t have to if using the Apple wallet.

Oriunda · 25/05/2025 19:20

proximalhumerous · 25/05/2025 18:17

How does the Île de France Mobilités app differ from the Bonjour RATP app?

Honestly? They’re pretty much the same, but RATP is a service provider (the metro within Paris for eg) so will favour its journeys when showing travel itineraries. IDFM will show all the possible journeys, including RER (which is operated by IDF and not RATP within Paris). I use the IDF one, because I get the RER into the centre.

proximalhumerous · 25/05/2025 19:36

Oriunda · 25/05/2025 19:20

Honestly? They’re pretty much the same, but RATP is a service provider (the metro within Paris for eg) so will favour its journeys when showing travel itineraries. IDFM will show all the possible journeys, including RER (which is operated by IDF and not RATP within Paris). I use the IDF one, because I get the RER into the centre.

Thank you very much. Presumably the prices are the same on both?

Oriunda · 25/05/2025 19:44

Yes. It's a flat fare of €2.50 per journey (less if just bus). This covers as far afield as Versailles. I pay €1.99 because I use the Navigo Liberté + PAYG card, though.

samarrange · 25/05/2025 20:00

proximalhumerous · 25/05/2025 19:36

Thank you very much. Presumably the prices are the same on both?

Yes, it's just the various overlapping authorities and semi-nationalised companies acting out their minor turf wars. I don't blame them — "joined-up government" is actually pretty hard to do.

As an update to my earlier post: I was in Paris last weekend and I can confirm that (a) everything works as I described, and (b) on Android, at least, you do need both apps, one to buy the tickets and one to store them. But literally all the latter does is to hold the tickets — you can't even open it to see what you have, you need the IDF/RATP app for that.

proximalhumerous · 25/05/2025 20:40

Oriunda · 25/05/2025 19:44

Yes. It's a flat fare of €2.50 per journey (less if just bus). This covers as far afield as Versailles. I pay €1.99 because I use the Navigo Liberté + PAYG card, though.

Edited

Thanks. I assume there is an initial outlay for the Navigo Liberté + PAYG card (is that a single entity, or two separate things)? So if just going for a few days one of the apps is the way to go.

proximalhumerous · 25/05/2025 20:41

samarrange · 25/05/2025 20:00

Yes, it's just the various overlapping authorities and semi-nationalised companies acting out their minor turf wars. I don't blame them — "joined-up government" is actually pretty hard to do.

As an update to my earlier post: I was in Paris last weekend and I can confirm that (a) everything works as I described, and (b) on Android, at least, you do need both apps, one to buy the tickets and one to store them. But literally all the latter does is to hold the tickets — you can't even open it to see what you have, you need the IDF/RATP app for that.

Edited

Thank you - that's very helpful.

Oriunda · 25/05/2025 21:01

proximalhumerous · 25/05/2025 20:40

Thanks. I assume there is an initial outlay for the Navigo Liberté + PAYG card (is that a single entity, or two separate things)? So if just going for a few days one of the apps is the way to go.

The Liberté + is the card (can't remember if I paid for the actual card or not, as per the €2 for Easy) but it comes out of my French bank account at the end of the month (so more of a pay at month end). Not sure how that would work with a non-French account.

For a brief visit you're probably best off using your phone or the plastic Easy card.

zenas · 25/05/2025 21:03

OMG, I had no idea that it was all so confusing!

So glad I caught the thread. I'm relieved now that I can figure it out for my circumstances. I'm going to Paris just for the day (long day!) from Rouen and I see I can get a one day Navigo pass at the ticket machine. I'm not going to bother with apps and so on, the card will do me. Whew!

Thanks OP.

proximalhumerous · 25/05/2025 21:12

Oriunda · 25/05/2025 21:01

The Liberté + is the card (can't remember if I paid for the actual card or not, as per the €2 for Easy) but it comes out of my French bank account at the end of the month (so more of a pay at month end). Not sure how that would work with a non-French account.

For a brief visit you're probably best off using your phone or the plastic Easy card.

Edited

There's an Easy card as well??! So two different apps and two different cards? Why is it so complicated?!

Oriunda · 25/05/2025 21:55

The Easy card is the one tourists and occasional travellers use. If you buy a physical ticket at the machine, you pay €2 for the Easy card, which can then be recharged with tickets at the machine or via the app. Not really that complicated.

The Liberté Plus is for those of us who travel more regularly into Paris or within IDF. The card has my photo on, so isn't transferable.

Thethingswedoforlove · 26/05/2025 06:28

If you have an iPhone using the travel card in the wallet is the easiest thing. You literally add whatever ticket you want and you don’t even need to open your wallet to scan it at the barriers it just lets you through. It’s so so simple. Simply click o the plus in the Apple wallet go to travel cards and pick the navigonone for Paris/ France and buy whatever ticket seems most suitable. So so easy.

OP posts:
Leeds157 · 14/06/2025 22:54

Op, following your trip to Paris, what do you recommend is the best way to get the metro tickets?

TizerorFizz · 14/06/2025 23:13

@proximalhumerous The Navigo Easy card is perfect - you buy, say, 10 journeys and top up if needed. You get a pass card like the Oyster with the journeys loaded on it. Way too much complicated advice on this thread. Gare du Nord has Navigo machines thot issue the cards and add journeys. It’s simple and easy.

Thethingswedoforlove · 15/06/2025 00:56

Thethingswedoforlove · 26/05/2025 06:28

If you have an iPhone using the travel card in the wallet is the easiest thing. You literally add whatever ticket you want and you don’t even need to open your wallet to scan it at the barriers it just lets you through. It’s so so simple. Simply click o the plus in the Apple wallet go to travel cards and pick the navigonone for Paris/ France and buy whatever ticket seems most suitable. So so easy.

@Leeds157 this was my summary. If you have an android you can get the same result from downloading the Navigo app. You simply add whatever ticket suits you from the range available and you don’t even need to go into your wallet or your app but just wave your phone near the sensor and it reads the app. The phone can be in resting mode. It’s amazing. But the iPhone wallet + travel card hack is incredible! You can get daily passes which worked out cheaper if you are doing more than 5 journeys in. Day but you buy them on the day or just single journey tickets or multiple day passes. Lots of options

OP posts:
Leeds157 · 15/06/2025 07:52

Op thank you so much!

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