Hi everyone,
I really need some advice from anyone who has long middle names and has applied for a passport.
I have recently applied for a passport for one of my children. When I attempted to fill in their forename and middle names in the field on the application website, they were too long by 1 character.
I called HMPO and they said to include a covering letter and to put an initial for the last middle name on the form. Since the birth cert and letter would be included with the application, they would see this and either make it fit or place it in the observations page above.
So I did as told and sent it off. It came back a few days ago and the name on the plasticy credit card type "main" page says "First Middle Middle M" ie. the last middle name is just an initial as would have been filled out on the online form. There were no observations on the page above, where I was told the full name would be listed.
I called HMPO after googling and from what I can see, it definitely should be listed there, which is exactly what the 2nd person I spoke to said. I was told to now fill out a paper form, get new photos and send it all off again. I pointed out that this was not my fault and that I had provided all the required information and done exactly as instructed - So its going to cost me at least another £10 special delivery to send off? She said I could request a call back from a manager, which came yesterday.
The manager told me I had been given misinformation by the previous two people at the standard call centre and that the passport is definitely valid. She said they only put the full name on the official observations if it is specifically requested. I have asked for this in writing because obviously it's going to be absolutely awful if we get to the border and find out we can't travel!
My question is: Has anyone else with names that wouldn't fit, been able to travel without when all present on the passport? Is it valid?
I'm really quite concerned about the variation in information I have been given and I am very worried this will wreck the holiday. We're going to Disney Land, so as you can imagine, the fallout from this could be absolutely disastrous!
Thanks